• Qualifications in Customer Service

Warehousing and Storage Apprenticeships

Warehousing and Storage is an essential part of logistics operations. There is more to this job than just lifting and moving things around, although this is involved in some jobs. You’ll need to be hands on, fit and learn how to lift and move things properly. An Apprenticeship in Warehousing and Storage will give you the essential skills to start your career in this industry.

Working in warehousing and storage can be varied and involve stock control, keeping equipment in good working order, processing returned goods, or managing the receipt of and distribution of products. You may also learn how to maintain hazardous goods and material. Good team work is essential in this role as it is important to meet tight schedules to keep up with sales and service demands.

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Level 2 Supply Chain Warehouse Operative

  • There are no prerequisites for this qualification, however it may be helpful to already have achieved a level 1 qualification.This qualification is suitable for learners aged 16+.
  • Successful completion of the Apprenticeship will award a NCFE Level 2 Certificate in Warehousing and Storage. You will also need to attain Functional Skills level 2 maths and English if you do not already have an equivalent qualification.
  • Minimum of 12 months.
  • Progression routes include Level 3 Advanced Apprenticeship in Warehousing and Storage or Intermediate/Advanced Apprenticeships in Team Leading, Logistics Operations and Driving Goods Vehicles. Job roles with training support such as Team Leader, Warehouse Manager and Transport Manager. The Apprenticeship sits in the Logistics Professional Development Stairway.

Level 3 Warehouse and Storage

  • Set by the employer, however it is recommended that learners have a minimum of level 2 in literacy or equivalent. This qualification is suitable for learners aged 16+.
  • Successful completion of the Apprenticeship will award a Level 3Diploma in Warehousing and Storage. You will also need to attain Functional Skills level 2 maths, English and ICT if you do not already have an equivalent qualification.
  • The total qualification time (TQT) for this qualification is 400-hours and of this 193-hours is recommended as guided learning (GL), set over a minimum of 12 months.
  • This qualification is ideal for individuals working in warehousing and storage who would like to develop the skills and knowledge necessary to operate within a supervisory role. The qualification combines competency and knowledge components, so that those completing the qualification will have developed the required attributes to be a supervisor or team leader and support career goals.
    Upon successful completion of this qualification, learners may wish to continue their development by undertaking further qualifications such as team leader or management training.

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